Privacy Policy

1. Introduction

Prativa Tours & Travels ("we", "our", or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or book any travel service with us.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website and services.

2. Information We Collect

Depending upon your enquiry or booking, we may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Travel Destination
• Travel Dates
• Number of Travellers
• Passport details (for international travel)
• Visa information where applicable
• Emergency contact details
• Any other information required for completing your booking

3. How We Use Your Information

Your information may be used for the following purposes:

• Processing travel bookings
• Providing quotations
• Customer support
• Visa assistance
• Hotel and transport reservations
• Sending booking confirmations
• Responding to enquiries
• Improving our services

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information only when necessary to complete your travel arrangements.

• Hotels and accommodation providers
• Airlines and transport operators
• Visa processing agencies
• Government authorities when legally required
• Trusted payment gateway providers

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

6. Cookies & Third-Party Links

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance website performance. Cookies help us understand visitor preferences and improve our services.

Our website may also contain links to third-party websites such as hotel partners, airlines, payment gateways, social media platforms, or tourism websites. We are not responsible for the privacy practices, content, or policies of these external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfil legal obligations, resolve disputes, and enforce our agreements.

Once your information is no longer required, we will securely delete, destroy, or anonymise it in accordance with applicable laws and business practices.

8. Your Rights

Depending on applicable laws, you may have certain rights regarding your personal information. These rights may include:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permitted.
• Withdraw your consent where processing is based on your consent.
• Request clarification regarding how your information is being used.

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under the age of 18 without the knowledge and consent of their parent or legal guardian. We do not knowingly collect personal information from children without appropriate authorisation.

If you believe that a child has provided us with personal information without parental consent, please contact us immediately so that appropriate action can be taken.

10. Changes to this Privacy Policy

Prativa Tours & Travels reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be published on this page along with the revised "Last Updated" date. We encourage users to review this Privacy Policy periodically to stay informed about how we protect their information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please feel free to contact us.